FAQ & app guides
Get help with glancy: connect using an ID or QR code, customise your avatar, manage favourites and groups, and understand location sharing and glancy+.
People & connections
Connect, accept requests and end a connection.
Add a Person by glancy ID or QR Code
Open People and choose Add person. Enter the full eight-character glancy ID or scan the other person’s QR code. Once the request is accepted, you are connected. Sharing your location is a separate decision.
Read the step-by-step guideHow Do I Remove a Connection in glancy?
Open the person under People, scroll to Remove connection and confirm. Remove and block also prevents new requests from that person. Afterwards, neither of you can access the other’s location through the connection.
Read the step-by-step guideProfile & avatar
Customise the avatar your contacts see.
How Do I Change and Customise My Avatar?
Open Settings and tap your avatar. Pick a suggestion or scroll to Customize to change the face, hair, clothing and colours. Tap Apply to save your new avatar.
Read the step-by-step guideHome & favourites
Reach the people who matter with a tap.
How Do I Add a Favourite on Home?
On Home, tap a free Add favorite slot and select an accepted connection. The person appears in that slot. There are three favourite slots for free and eight with glancy+.
Read the step-by-step guideHow Do I Remove a Favourite from Home?
Press and hold the person’s tile on Home, then confirm Remove from favorites. The slot becomes available again. Your connection and existing location permissions remain in place.
Read the step-by-step guideGroups
Organise people and understand shared access rules.
What Are Groups in glancy?
A group is your personal collection of connected people. You manage a shared location access rule for them. The group rule takes priority while someone belongs to it; their personal rule is kept for later.
Read the step-by-step guideHow Do I Create a Group in glancy?
Open Groups under People and tap New group. Enter a name and an optional description. After creating it, add accepted connections and manage the shared access rule.
Read the step-by-step guideHow Do I Delete a Group in glancy?
Open the group, choose Delete group and read the access warning before confirming. Connections remain in place. Stored personal sharing rules may apply again afterwards and grant access.
Read the step-by-step guideAdd and Remove People from Groups in glancy
Open the group and choose Add under Members. Remove someone using the removal action beside their name. Read the access preview: adding can grant group access, and removing can restore a personal rule.
Read the step-by-step guideLocation sharing
Choose how precisely and when you are visible.
How Do I Change Location Precision?
Open the person and their sharing rule. Choose Exact location or Approximate location and save. If a group manages their access, edit the group rule instead; that change applies to all members.
Read the step-by-step guideHow Do I Pause Location Sharing?
On Home, open your own location card, choose a duration and confirm with Pause for a bit. The global pause applies to all people and groups. Use Become visible again to end it. Your connections and sharing rules remain in place.
Read the step-by-step guideAlso explained: Access log · Access notifications
glancy+
Private nicknames, schedules and more room for your contacts.
How Do I Set a Private Nickname?
With glancy+, open a contact under People and tap Nickname. Enter your private name for them and save. Only you see it; the other person’s profile name is unchanged.
Read the step-by-step guideHow Do I Set Up a Schedule with glancy+?
In a sharing rule, choose Schedule under Access timing and add a window with weekdays, start and end times. Check the displayed timezone and save. Creating and editing windows requires glancy+.
Read the step-by-step guideWhat Does glancy+ Add?
glancy+ adds private contact nicknames and recurring schedules, and expands the access log, groups and favourites. Core location sharing, precision control and the global pause are also available for free.
Read the step-by-step guideWhere does the name glancy come from?
glancy comes from “glance”: taking a quick look at something. It fits a quick look at a trusted person’s location, with sharing that they control themselves.
More about glancy →