# Delete your account and data

You can delete your account directly in the app, or request deletion by email. This page must stay reachable without logging in.




## Delete in the app

Open glancy and choose **Settings → Data & privacy → Delete my account**. Then confirm your identity with a sign-in method connected to your account: your current password or, when available for your account and device, Apple or Google. After successful confirmation, your glancy account is permanently deleted and you are signed out.

## Delete by email

If you can no longer use the app, email support (at) getglancy.com from the address associated with your account and explicitly request deletion of your glancy account and associated data. We will confirm once your data has been removed.

## What gets deleted

When you delete your account, we remove data associated with it, including profile and sign-in data, the last stored location, your location shares and connections, activity feed entries and location access logs. Data created by other people is an exception: for example, a nickname someone chose for you may remain in that person's account.

We retain data required by law, in particular accounting records relating to a subscription, until the applicable retention period ends. Our [Privacy Policy](/en/legal/privacy-policy) explains retention and deletion in more detail. **Deleting your account does not automatically cancel a subscription purchased through Apple or Google.** Cancel it separately in the applicable store if you do not want it to renew.