# Terms of Use for the App

These terms govern your use of glancy and its optional glancy+ subscriptions.




Last updated: 17 October 2026

## Provider and scope

The provider of the glancy app and its related services is:

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Represented by: [...]<br>
Contact: support (at) getglancy.com

These terms apply to the glancy app on iOS and Android and the account services it requires. A subscription purchased through the App Store or Google Play is also subject to that store's terms for purchase, payment and subscription management. Our [Privacy Policy](/en/legal/privacy-policy) explains how personal data is processed.

## The service and technical requirements

glancy lets users share their last known location with people they choose. A connection, invitation or group membership does **not** activate location sharing. The person whose location is involved must set up each share. They choose who can see their location, at what precision and for how long, and can change, pause or end a share. Access to a shared location is shown and recorded for that user. In general, the server stores only the latest location sent; glancy does not create a movement history.

The app has a free version without a fixed time limit. Additional functions and higher usage limits may require an active glancy+ subscription. Current features and limits are described in the app and on our [pricing page](/en/pricing). The features shown at purchase govern that offer. Any later change leaves the decision to share a location with the person concerned.

Use requires a compatible device and internet connection. Certain functions also require a glancy account and device permissions. Locations may be inaccurate or outdated because of device settings, missing permissions, battery level, connectivity or technical delays. For battery-friendly background updates the app can additionally use the device's motion detection. This permission is optional; without it the app may notice a change of place later. glancy is not an emergency, rescue or monitoring service for imminent danger. Contact the appropriate emergency services directly in an emergency.

## Accounts and minors

You can create an account with an email address and password or, where offered, sign in with Apple or Google. You choose your own name. Information you provide must be accurate and kept current. Each person may generally hold only one personal account and must not share it with others. You may use it on more than one of your own devices. Keep credentials confidential and tell us promptly if you suspect unauthorized access.

The service is not specifically directed at children, but minors may use it. Users must be at least 13 years old. Where the law of their place of residence requires a parent or guardian's consent for using the service, entering into a contract or processing personal data, they may use glancy only with that consent. Someone below the applicable minimum age must not create an independent account. Guardians should discuss with minors who may see their location and for how long. A guardian's consent does not replace a specific location share set up by the user.

## Acceptable use

You must use glancy lawfully and respect the rights of others. Covert or unauthorized tracking, harassment, threats, impersonation, unauthorized account access, automated extraction, security attacks and circumvention of technical usage limits are prohibited. Content you provide, such as a profile name, must not be unlawful or infringe others' rights. Acts permitted by law, including those for security or interoperability, remain permitted.

## glancy+ and glancy+ family

glancy offers optional paid subscriptions named **glancy+** and **glancy+ family**. The specific features, full price in the relevant currency, billing period and any special offer are displayed in the app and the applicable store before purchase. Monthly and yearly terms may be offered. A free trial applies only if it is expressly shown before purchase. A subscription is not required for basic free use.

Purchases on iOS are processed and billed through the Apple App Store, and purchases on Android through Google Play. A subscription correctly linked to a glancy account can be used on either platform after signing in with that same account. Restoring or linking a purchase may require us to verify it with the store. Plus access requires an active subscription linked to the glancy account.

With **glancy+ family**, the subscribing account holder (“Owner”) may invite up to five other glancy accounts to a separate Family group. Invited accounts receive the Plus access included in this offer while they are members. If the Owner removes a member, that member's Plus access ends immediately and the freed seat can be assigned again. glancy manages this group; Apple or Google family sharing is not required. Family membership creates neither a connection nor a location share. Each user decides separately for their own account.

## Renewal, cancellation and the end of Plus access

Store subscriptions renew automatically under the conditions shown at purchase until canceled. The store shows the next billing date and available cancellation options. You can cancel in the subscription settings of your Apple or Google account. The app provides access to those settings in a dedicated subscription section of account management. Unless the store rules or mandatory law provide otherwise, Plus remains available until the end of the period already paid for and does not renew after cancellation.

When Plus ends, your glancy account remains a free account and the free features and limits apply; the activity feed shows only the last 3 days. Older activity entries are deleted after a 7-day period following the end of Plus access. If Plus access is restored through a new subscription during that period, the entries are retained. This also applies when an invited account loses access because the Owner removes it from a Family group. Existing location shares remain subject to the rules set by the user; the end of a subscription never automatically expands anyone else's access. When the Owner's glancy+ family access ends, invited accounts also lose Plus access. Canceling a subscription does not delete a glancy account.

**Deleting a glancy account does not automatically cancel a subscription purchased through Apple or Google.** You must also cancel it in the applicable store to prevent further renewal. The app reminds you of this before account deletion.

## Withdrawal, refunds and statutory rights

For purchases made through the App Store or Google Play, you may use the store's withdrawal or refund process. Whether a statutory right of withdrawal or a refund applies depends on applicable law and the circumstances of purchase. These terms do not exclude those rights. Statutory rights concerning defective digital products also remain unaffected. For problems accessing purchased Plus features, contact support (at) getglancy.com.

## Changes and availability

We develop glancy, add functions and provide necessary updates, including security updates. Maintenance, technical faults and external services may temporarily affect availability. We do not promise uninterrupted availability; statutory rights remain unaffected.

Changes to an ongoing service beyond updates needed to maintain conformity may be made in particular because of technical developments, security needs, changes in law or adaptations to new operating systems, provided the legal requirements are met. They will not impose additional costs. We will explain changes clearly and, if a change more than insignificantly impairs use, inform you in good time on a durable medium about its content, timing and your statutory rights. Existing purchased rights and mandatory consumer rights remain unaffected. Silence alone will not make a change to these terms effective for an existing contract.

## Account suspension and termination

You can delete your account in the app. This ends use of the account service; our [Privacy Policy](/en/legal/privacy-policy) explains data deletion. For a minor breach, we will generally give notice and an opportunity to remedy it. If there is a serious risk to people or service security, we may suspend functions or an account immediately and temporarily. Permanent suspension or termination may follow a serious or repeated breach. We take the user's interests into account and explain the measure and how to contact us at support (at) getglancy.com, unless doing so would undermine protective measures. Statutory termination rights remain unaffected.

## Rights in the app and liability

glancy's software, design and content are protected by intellectual property rights. For the duration of authorized use, you receive a limited, personal, non-transferable right to use the app on your devices as intended. This does not limit acts permitted by law, including those necessary for interoperability. [Apple's Standard EULA](https://www.apple.com/legal/internet-services/itunes/dev/stdeula/) also applies to the iOS app from the App Store unless a custom app license agreement has been agreed.

We are liable in accordance with applicable law. In particular, claims relating to injury to life, body or health, intent or gross negligence, and mandatory statutory claims remain unrestricted. The technical limits of locations supplied by a device are explained under “The service and technical requirements”.

## Governing law

German law applies. Consumers retain the mandatory protections of the law of their country of habitual residence. We do not agree on an exclusive court venue for consumers.